Welcome to the Saint Leo University resource site for Internet Connected Classrooms (ICC) and Blackboard Collaborate Web Conferencing, maintained by the Office of Faculty Development & Enrichment. For our Internet Connected Classrooms, we are currently using Blackboard Collaborate Web Conferencing as our connection platform. In addition, other types of classes utilize the Blackboard Collaborate Web Conferencing service for collaboration, virtual office hours, and other purposes.
Use the First-Time Users Configuration Guide as a checklist to prepare for using Blackboard Collaborate Web Conferencing.
If you need personal technical support for using Blackboard Collaborate Web Conferencing, use the Blackboard Collaborate Support Portal to access 24/7 personal technical support.
Available 24 Hours a Day, 7 Days a Week!
Use this portal to access Blackboard Collaborate Support Online Chat, Phone, and the Ticket System, or call 1-877-382-2293.
Connection issues may be resolved by selecting a lower connection speed, which decreases the quality of the audio and video in order to preserve bandwidth. Use these instructions to adjust your connection speed.
First-Time Users Configuration Guide
Participant Orientation (recorded 7-minute training)
Audio Setup Wizard Quick Guide
Web Conferencing Best Practices for Participants
Participant Quick Reference Guide
Audio Setup Wizard Quick Reference Guide
Participant Breakout Rooms Guide
Blackboard Collaborate On-demand Learning Center
First-Time Users Configuration Guide
Audio Setup Wizard Quick Guide
Web Conferencing Best Practices for Moderators
Moderator Quick Reference Guide
Moderator Best Practices Cheat Sheet
Selecting the Best Collaborate Mode for Your Activity
Trainee Orientation Follow-up Survey
Mobile Web Conferencing Tips for Moderators
Introduction to Mobile Web Conferencing
Audio Setup Wizard Quick Reference Guide
Interactive Whiteboard Basics Video (5:28)
Interactive Whiteboard Quick Reference Guide
Interactive Whiteboard Quick Reference Guide
Polling Basics Video (3:01)
Web Tour Basics Video (4:30)
Web Tour Quick Reference Guide
Breakout Rooms Basics Video (2:42)
Breakout Rooms Quick Reference Guide
Application Sharing Basics Video (2:25)
Application Sharing Quick Reference Guide
Loading Slideshow Basics Video (2:51)
File Transfer (non-slideshow) Basics Video (2:22)
Loading Slideshow Quick Reference Guide
Blackboard Collaborate Moderator Orientation (recorded 10-minute training)
Collaborative Graphing Activity
Blackboard Collaborate On-demand Learning Center